Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.

When Avalon receives your material, we begin by creating a complete list of all items received, including any accessories. Our team then verifies that the correct service has been selected based on the items submitted. In addition to this, we conduct a quick inspection of any additional products included in the shipment, even if no service was specifically requested for them. Accessories and batteries are also inspected to ensure there are no issues that could impact performance or safety. If we identify anything that may require further attention, we will contact you to discuss any additional services that might be necessary.

Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.

The indicated turnaround times begin once the equipment is received at Avalon. The EXFO7 service offers a 7-day turnaround for calibration and verification, and includes everything in the standard Calibration and Verification service, plus an optical connector replacement for calibrated items. Verified components such as mainframes and inspection probes will receive a Certificate of Conformance. The EXFO3 service provides a faster 3-day turnaround with the same benefits: full calibration and verification, an optical connector replacement for calibrated items, and a Certificate of Conformance for verified components. For repairs, the EXFOR service offers a flat rate option covering one major fault, and is available for most EXFO equipment. These repairs are typically completed at Avalon’s facilities in the United States.

Avalon accepts discontinued units for calibration and repair under a “best attempt” philosophy, which takes into account the availability of replacement parts. If a calibration is performed but the unit cannot be adjusted within the required tolerance, the full service price will still apply. However, the amount paid can be applied toward the purchase of a new device from Avalon. In cases where the item requires repair, Avalon will coordinate with EXFO to source the necessary replacement parts. If the required parts are no longer available and a repair cannot be completed, no charges will be applied for the attempted repair.

Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.

When Avalon receives your material, we begin by creating a complete list of all items received, including any accessories. Our team then verifies that the correct service has been selected based on the items submitted. In addition to this, we conduct a quick inspection of any additional products included in the shipment, even if no service was specifically requested for them. Accessories and batteries are also inspected to ensure there are no issues that could impact performance or safety. If we identify anything that may require further attention, we will contact you to discuss any additional services that might be necessary.

Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.

The indicated turnaround times begin once the equipment is received at Avalon. The EXFO7 service offers a 7-day turnaround for calibration and verification, and includes everything in the standard Calibration and Verification service, plus an optical connector replacement for calibrated items. Verified components such as mainframes and inspection probes will receive a Certificate of Conformance. The EXFO3 service provides a faster 3-day turnaround with the same benefits: full calibration and verification, an optical connector replacement for calibrated items, and a Certificate of Conformance for verified components. For repairs, the EXFOR service offers a flat rate option covering one major fault, and is available for most EXFO equipment. These repairs are typically completed at Avalon’s facilities in the United States.

Avalon accepts discontinued units for calibration and repair under a “best attempt” philosophy, which takes into account the availability of replacement parts. If a calibration is performed but the unit cannot be adjusted within the required tolerance, the full service price will still apply. However, the amount paid can be applied toward the purchase of a new device from Avalon. In cases where the item requires repair, Avalon will coordinate with EXFO to source the necessary replacement parts. If the required parts are no longer available and a repair cannot be completed, no charges will be applied for the attempted repair.