Close
You have no items in your shopping cart.

Why Us

Factory-Trained Technicians

Our technicians are certified directly by leading manufacturers, ensuring every piece of equipment is serviced to the highest standards of quality, accuracy, and reliability. Their training covers advanced diagnostics, calibration, and repair procedures.

Authorized EXFO Service

As an official EXFO-authorized service center, we are qualified to handle warranty repairs, firmware updates, and recalibrations using OEM standards. You can count on us for fast turnaround and full compliance with EXFO’s specifications.

Access to OEM Resources

We maintain privileged access to manufacturer-provided software, firmware, and diagnostic tools. This ensures your instruments receive the most current updates and service protocols that generic service centers simply can’t provide.

Decades of Industry Insight

With more than 30 years in the test and measurement space, we understand the equipment, the industry, and the pressure to perform. Our experience translates to better recommendations, faster service, and tailored support for your operations.

View EXFO's Authorized Service Center Page

Authorized EXFO Service Centers

...

Dallas Service Center

Our Dallas facility serves clients throughout the central United States with comprehensive EXFO calibration and repair services.

Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.
When Avalon receives your material, we begin by creating a complete list of all items received, including any accessories. Our team then verifies that the correct service has been selected based on the items submitted. In addition to this, we conduct a quick inspection of any additional products included in the shipment, even if no service was specifically requested for them. Accessories and batteries are also inspected to ensure there are no issues that could impact performance or safety. If we identify anything that may require further attention, we will contact you to discuss any additional services that might be necessary.
Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.
The indicated turnaround times begin once the equipment is received at Avalon. The EXFO7 service offers a 7-day turnaround for calibration and verification, and includes everything in the standard Calibration and Verification service, plus an optical connector replacement for calibrated items. Verified components such as mainframes and inspection probes will receive a Certificate of Conformance. The EXFO3 service provides a faster 3-day turnaround with the same benefits: full calibration and verification, an optical connector replacement for calibrated items, and a Certificate of Conformance for verified components. For repairs, the EXFOR service offers a flat rate option covering one major fault, and is available for most EXFO equipment. These repairs are typically completed at Avalon’s facilities in the United States.
Avalon accepts discontinued units for calibration and repair under a “best attempt” philosophy, which takes into account the availability of replacement parts. If a calibration is performed but the unit cannot be adjusted within the required tolerance, the full service price will still apply. However, the amount paid can be applied toward the purchase of a new device from Avalon. In cases where the item requires repair, Avalon will coordinate with EXFO to source the necessary replacement parts. If the required parts are no longer available and a repair cannot be completed, no charges will be applied for the attempted repair.
...

San Diego Service Center

The San Diego location provides EXFO services to customers on the West Coast and Pacific regions.

Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.
When Avalon receives your material, we begin by creating a complete list of all items received, including any accessories. Our team then verifies that the correct service has been selected based on the items submitted. In addition to this, we conduct a quick inspection of any additional products included in the shipment, even if no service was specifically requested for them. Accessories and batteries are also inspected to ensure there are no issues that could impact performance or safety. If we identify anything that may require further attention, we will contact you to discuss any additional services that might be necessary.
Calibration and Verification services include a Certificate of Calibration/Conformance containing measurement standards, test results, uncertainties, and as-left data. All calibrations are traceable to an NMI such as NIST or METAS, or to a physical constant.
The indicated turnaround times begin once the equipment is received at Avalon. The EXFO7 service offers a 7-day turnaround for calibration and verification, and includes everything in the standard Calibration and Verification service, plus an optical connector replacement for calibrated items. Verified components such as mainframes and inspection probes will receive a Certificate of Conformance. The EXFO3 service provides a faster 3-day turnaround with the same benefits: full calibration and verification, an optical connector replacement for calibrated items, and a Certificate of Conformance for verified components. For repairs, the EXFOR service offers a flat rate option covering one major fault, and is available for most EXFO equipment. These repairs are typically completed at Avalon’s facilities in the United States.
Avalon accepts discontinued units for calibration and repair under a “best attempt” philosophy, which takes into account the availability of replacement parts. If a calibration is performed but the unit cannot be adjusted within the required tolerance, the full service price will still apply. However, the amount paid can be applied toward the purchase of a new device from Avalon. In cases where the item requires repair, Avalon will coordinate with EXFO to source the necessary replacement parts. If the required parts are no longer available and a repair cannot be completed, no charges will be applied for the attempted repair.

What We Support

Model NumberTypeFully SupportedPartially Supported
Repair Matrix
IQS-605PStandard repair
IQS-610EStandard repair
IQS-610PStandard repair
LTB-1Standard repair
LTB-8Standard repair
LTB-12Standard repair
FIP-410BStandard repair
FIP-420BStandard repair
FIP-425BStandard repair
FIP-430BStandard repair
FIP-435BStandard repair
FIP-500Standard repair
FTB-1-v2Standard repair
FTB-1v2-PROStandard repair
FTB-2Standard repair
FTB-2-PROStandard repair
FTB-4-PROStandard repair
FTB-500Standard repair
MAX-FIPStandard repair
PPM1Standard repair
PPM-350CStandard repair
OTH-7000Standard repair
THC-700Standard repair
FTBx-9110Standard repair
FLS-300Standard repair
FLS-600Standard repair
FTB-720Standard repair
FTB-720CStandard repair
FTB-730Standard repair
FTB-730CStandard repair
FTB-735CStandard repair
FTB-750CStandard repair
FTB-7400EStandard repair
FTB-7600EStandard repair
FTB-940Standard repair
FTB-945Standard repair
FTBx-720CStandard repair
FTBx-730CStandard repair
FTBx-735CStandard repair
FTBx-750CStandard repair
FTBx-940Standard repair
FTBx-945Standard repair
FVA-600Standard repair
MAX-700Standard repair
MAX-715BStandard repair
MAX-720CStandard repair
MAX-730CStandard repair
MAX-940Standard repair
MAX-945Standard repair
OX1Standard repair
PM-24Standard repair
PM-200Standard repair
PM-500Standard repair
PM-MAXStandard repair
PPM-350DStandard repair
PX1Standard repair
OTH-700Standard repair
Calibration Matrix
AXS-200Functional Test Service
FIP-410BFunctional Test Service on the probe
FIP-420BFunctional Test Service on the probe
FIP-425BFunctional Test Service on the probe
FIP-430BFunctional Test Service on the probe
FIP-435BFunctional Test Service on the probe
FTB-1750Calibration and Verification Service
FTB-1-v2Functional Test Service
FTB-1v2-PROFunctional Test Service
FTB-2Functional Test Service
FTB-2-PROFunctional Test Service
FTB-4-PROFunctional Test Service
FTB-500Functional Test Service
FTB-720Calibration and Verification Service
FTB-720CCalibration and Verification Service
FTB-730Calibration and Verification Service
FTB-7300ECalibration and Verification Service
FTB-730CCalibration and Verification Service
FTB-735CCalibration and Verification Service
FTB-7400ECalibration and Verification Service
FTB-7500ECalibration and Verification Service
FTB-7600ECalibration and Verification Service
FTBx-720CCalibration and Verification Service
FTBx-730CCalibration and Verification Service
FTBx-730DCalibration and Verification Service
FTBx-735CCalibration and Verification Service
FTBx-740CCalibration and Verification Service
FTBx-750CCalibration and Verification Service
IQS-605PFunctional Test Service
IQS-610EFunctional Test Service
IQS-610PFunctional Test Service
LTB-1Functional Test Service
LTB-12Functional Test Service
LTB-8Functional Test Service
MAX-700Calib & Verif OTDR & Funct test platform
MAX-715BCalibration and Verification Service
MAX-715DCalibration and Verification Service
MAX-720BCalibration and Verification Service
MAX-720CCalibration and Verification Service
MAX-730BCalibration and Verification Service
MAX-730CCalibration and Verification Service
MAX-730DCalibration and Verification Service
MAX-FIPFunctional Test Service
OTH-7000Calibration service
OX1Calibration and Verification Service
PM-200Calibration and Verification Service
PM-24Calibration and Verification Service
PM-500Calibration and Verification Service
PM-MAXCalibration and Verification Service
PPM1Calibration and Verification Service
THC-700Functional Test Service
FTB-740CCalibration and Verification Service
FTB-720Gv2Calib. & Verif on both OTDR & NETBLAZER
FTB-730Gv2Calib. & Verif on both OTDR & NETBLAZER
FTB-870QCalibration and Verification
FTB-870v2Calibration and Verification
FTB-890Calibration and Verification
FTB-890NGECalibration and Verification
FTBX-88200NGECalibration and Verification
FTBX-88260Calibration and Verification
FTBx-8870Calibration and Verification
FTBx-8880Calibration and Verification
MAX-860Calibration and Verification
MAX-860GCalibration and Verification
MAX-880Calibration and Verification
PPM-350CCalibration and Verification Service
FTB-7200DCalibration and Verification Service
FTBx-9110Calibration and Verification Service
FWDMFunctional Test Service
OTH-700Calibration and Verification Service
PPM-350DCalibration and Verification Service
PX1Calibration and Verification Service
FLS-240Test and Verification Service
FLS-300Calibration and Verification Service
FLS-600Calibration and Verification Service
FPM-300Calibration and Verification Service
FPM-600Calibration and Verification Service
PM-1v2Calibration and Verification Service
Onsite Matrix
AXS-200Functional Test Service
FIP-410BFunctional Test Service on the probe
FIP-420BFunctional Test Service on the probe
FIP-425BFunctional Test Service on the probe
FIP-430BFunctional Test Service on the probe
FIP-435BFunctional Test Service on the probe
FTB-1750Calibration and Verification Service
FTB-1-v2Functional Test Service
FTB-1v2-PROFunctional Test Service
FTB-2Functional Test Service
FTB-2-PROFunctional Test Service
FTB-4-PROFunctional Test Service
FTB-500Functional Test Service
FTB-720Calibration and Verification Service
FTB-720CCalibration and Verification Service
FTB-730Calibration and Verification Service
FTB-7300ECalibration and Verification Service
FTB-730CCalibration and Verification Service
FTB-735CCalibration and Verification Service
FTB-7400ECalibration and Verification Service
FTB-7500ECalibration and Verification Service
FTB-7600ECalibration and Verification Service
FTBx-720CCalibration and Verification Service
FTBx-730CCalibration and Verification Service
FTBx-730DCalibration and Verification Service
FTBx-735CCalibration and Verification Service
MAX-700Calib & Verif OTDR & Funct test platform
MAX-715BCalibration and Verification Service
MAX-715DCalibration and Verification Service
MAX-720BCalibration and Verification Service
MAX-720CCalibration and Verification Service
MAX-730BCalibration and Verification Service
MAX-730CCalibration and Verification Service
MAX-730DCalibration and Verification Service
MAX-FIPFunctional Test Service
Our People

Hear fromOur Happy Customers

"Preferred source for EXFO service across the industry."

Contact Us